"...you can give the best account support if you treat all your clients like your mom. Let's face it, everyone goes above and beyond to please their mom!"
We never quite thought of it like that before, but it makes complete sense!
Meet Kaitlyn Zenahlik, Director, Account Management Media at LiveIntent. Kaitlyn's team manages accounts that include Hearst Magazines, CBS and NBC. Kaitlyn describes herself as a little bit OCD, while her colleagues prefer the term "super organized." Either way, it's an excellent trait for account management!
Over on the blog, we talk to Kaitlyn about the perception of email and people-based marketing, and what it takes to be an awesome account manager.
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